Policies
At Tabitha Teaches, we believe clear communication and mutual understanding are key to fostering a positive and productive learning environment. Here you will find all the important information regarding our policies and guidelines, designed to ensure the best possible experience for every child.
Terms and Conditions
Last updated: July 2026
1. Booking Sessions
Tutoring sessions can be booked through the website, by email or by telephone. A booking is confirmed once the required deposit has been received.
2. Rates & Payment
- FREE 15 minute online introduction call via Teams Meeting
- £20 1 hour session (in-person)
- £35 2 hour session (in-person)
- Payment is required in advance or on the day of each session.
- A £10 deposit is required to secure your chosen booking.
- The remaining balance must be paid before or at the start of the session.
- Payment can be made by bank transfer or another agreed payment method such as cash.
3. Cancellations & Rescheduling
- At least 24 hours' notice is required to cancel or reschedule a session.
- Cancellations made with less than 24 hours' notice will result in the £10 deposit being retained.
- Missed appointments or no-shows will be charged at the full session fee.
- If a student arrives late, the session will still finish at the scheduled time.
If I need to cancel a session, I will provide as much notice as possible and offer either an alternative appointment or a full refund.
4. Tutoring Sessions
Every lesson is tailored to the individual needs of each child. While every effort will be made to support progress and build confidence, results cannot be guaranteed as each child learns at their own pace.
5. Parent Responsibilities
Parents or guardians are responsible for:
- Providing accurate information about their child.
- Informing me of any additional learning needs or medical information relevant to tutoring.
- Ensuring the child is ready to begin the session on time.
6. Liability
Reasonable care is taken to provide a safe, professional tutoring service. However, Tabitha Teaches cannot accept responsibility for any loss or damage arising from the use of tutoring services except where required by law.
7. Student Behaviour
- Students must engage respectfully and appropriately
- Disruptive or disrespectful behaviour may result in termination of the session without refund
8. Academic Integrity
I support learning and understanding. Tutors will not complete homework or assessments on behalf of students.
10. Termination
Either party may stop tutoring at any time. Refunds for prepaid sessions follow the cancellation policy.
7. Changes to These Terms
These Terms & Conditions may be updated from time to time. The latest version will always be available on this website.
Privacy Policy
Last updated: July 2026
Information I Collect
I may collect the following information when you enquire about or book tutoring sessions:
- Parent or guardian name
- Child's first name and age
- Contact details (email address and telephone number)
- Relevant educational information to help plan tutoring sessions
- Emergency contact details (where appropriate)
How Your Information Is Used
Your information is used solely to:
- Respond to enquiries
- Arrange and deliver tutoring sessions
- Communicate about bookings and progress
- Maintain safeguarding records
- Track student progress
- Comply with legal requirements
Legal Basis for Processing
I process personal information only where I have a lawful basis to do so. This includes:
- Contract – to arrange and deliver tutoring sessions.
- Legal obligation – to comply with safeguarding, accounting and other legal requirements.
- Legitimate interests – to plan lessons, monitor pupil progress and improve the tutoring services I provide.
Keeping Your Information Safe
All personal information is stored securely and is only accessed by me. Your information will never be sold or shared with third parties unless required by law or where there is a safeguarding concern. Educational records and lesson notes are retained only for as long as necessary to support your child's learning and are stored securely.
Your Rights
You have the right to:
- Request a copy of the personal information I hold about you.
- Request that incorrect information is updated.
- Ask for your personal information to be deleted when it is no longer required.
If you have any questions about how your information is handled, please contact me using the details provided on this website.
Changes to This Policy
This policy may be updated. The latest version will always be posted on our website.
Safeguarding Policy
Last updated: July 2026
My Commitment
I am committed to providing a safe, welcoming and inclusive learning environment where every child feels respected, valued and supported.
I hold:
- Qualified Teacher Status (QTS)
- An Enhanced DBS certificate
- Appropriate safeguarding training through my teaching qualifications
Parent & Guardian Responsibilities
- Written consent from a parent or legal guardian is required before tutoring begins.
- For in-person tutoring, a responsible adult (aged 18 or over) must remain on the premises throughout the session.
- Parents should provide emergency contact details and inform me of any medical conditions or additional needs relevant to tutoring.
Safeguarding Concerns
Any concerns relating to a child's welfare will be handled appropriately and, where necessary, reported in accordance with UK safeguarding guidance.
The welfare of the child will always take priority.
Online Sessions
Where tutoring is delivered online:
- Sessions will take place using an agreed platform.
- A parent or guardian should be aware that the session is taking place and remain nearby.
- Sessions will be conducted professionally and respectfully at all times.
Professional Conduct
Appropriate boundaries will always be maintained during tutoring sessions. All interactions with children and parents will be respectful, professional and focused on learning.
Cookie Policy
Last updated: July 2026
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly and improve your browsing experience.
Cookies I Use
This website may use cookies to:
- Remember your preferences.
- Improve website performance.
- Understand how visitors use the website through anonymous analytics.
- Enable website features such as contact forms or booking systems.
Managing Cookies
Most web browsers allow you to control or delete cookies through your browser settings.
You can choose to block cookies; however, some parts of the website may not function correctly.
Third-Party Services
This website may use trusted third-party services such as:
- Google Analytics
- Google Maps (if embedded)
- Website hosting providers
- Booking software
These services may place their own cookies in accordance with their privacy policies.
Changes to This Policy
This Cookie Policy may be updated from time to time. Any changes will be published on this page.
Questions? We are here to help!
Should you have any questions about our policies or anything else, please do not hesitate to get in touch. We are always happy to clarify and discuss how we can best support your child's learning journey.
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